PRICING
There is no mention of repair pricing on my website. And there is no “fast food menu” of repair services and pricing, posted.
I consider repair pricing to be confidential information between me, and my customers (and potential customers). I therefore do not publish prices online.
ESTIMATES
I can provide a general range of potential repair costs if you bring your clock to my shop, or describe it to me, or send me photographs of it. Actual price quotes will be given once the clock is examined in the shop, a test run attempted, and a diagnosis of the problems, made.
Please note that a clock’s original selling price, or its present “value”, are not factors in determining repair pricing.
When giving me a description or contacting me with photos, please describe the symptoms (what is the clock doing, or “not doing”) that cause you to believe that the clock needs repair.
If not sending photos, but only giving me a description….please tell me the clock’s brand name or maker, its type (cuckoo, grandfather, etc.), its approximate age, its shape and approximate dimensions (“it’s round and about 18 inches across”; “it’s rectangular, and about 36 inches tall and 12 inches across”; “it’s made of stone and VERY heavy”, etc.), how many winding holes it has, what kind of gongs or chimes the clock plays (if any), whether or not it has a pendulum, and the like.
Your clock’s prior repair history, if you know it, can also be helpful to me.
Your clock’s trauma history (if any, and if known) is very helpful: “Our grandson pulled the chains too hard, and the whole clock fell off the wall. It never worked after that…”, etc.
The Yelp and the A.I. eras
Several years ago, a reviewer on Yelp claimed that I raised agreed-upon pricing without warning, and that I “charged more than I quoted”. He also claimed that I “demanded money” whilst I was in his home.
With the advent of A.I., some A.I.-generated summaries of my reviews have tended to incorporate/amplify his claims, and make it appear as if there might be some risk of my doing this to you, if you do business with me.
My statement on this subject is this:
I have never charged (or attempted to charge) any customer more money than he or she had agreed to pay. And I have sometimes charged less.
If you see any review or any comment that alleges (or if you are ever told) that I attempted to charge more money than I quoted; or that I “demanded” payment; or that I behaved with anything other than honesty and courtesy…. the person who is alleging it, is lying to you.
Thank you for finding JFK Clock Repair. Please write or call if you have any questions.